Port Houston employees have made everything possible this year even as the supply chain continues to see record high demand. Port Houston knows the value of its people and continues to make investments into their futures with training, succession planning, organizational development and more. In this blog, we highlight some of longest tenured employees to see how they have progressed in their careers and why they enjoy working at Port Houston.

YOLANDA “NESSIE” RAMIREZ-FRANCIS – FINANCIAL ACCOUNTANT

Nessie Ramirez-Francis is celebrating her 44th work anniversary at Port Houston in August 2022. She began her career at Port Houston in August 1978 as a Manifest Clerk before moving to and helping start the Accounting department. She has spent most of her tenure in the Accounting department helping with financial analysis, financial planning, accounts payable, special projects and more. In her current role, she is responsible for collecting, tracking, and reporting finances for the Executive Division and Financial Division.

During her time at the port, Nessie has witnessed many changes in business and technology. She has helped with the installment of three different financial softwares and even witnessed the first desktop computers being installed at the port. What keeps her going is the awesome people she works with everyday.  

TOM HEIDT – CHIEF OPERATING OFFICER

Tom Heidt celebrated 40 years at Port Houston in early 2022. He began his career at Port Houston on January 13, 1982 and it’s safe to say he’s done a little bit of everything. Heidt spent his first 11 years at Port Houston crunching numbers in the Accounting department.

Eventually, Heidt transferred to the Trade Development Division, now known as the Commercial Division, where he spent more than 12 years as Market Research Manager and Market Development Manager followed by four years overseeing the container terminal development in the Operations Division.

After more than 20 years at Port Houston, Heidt’s career led him to the Chief Financial Officer position, which he held for six years. Currently, he serves as the Chief Operating Officer, and the divisions he oversees include Commercial, Port Operations, Infrastructure, Safety, Security, Environmental, IT, and Finance.

“My main purpose over the past 40 years has always been to try and make Port Houston a better place,” Heidt said. “And my number one goal is to try and pass my knowledge on, as I want Port Houston to be even more successful in the next 40 years.”

CAROLYN ASHLEY – DIRECTOR OF EMPLOYEE DEVELOPMENT & ENGAGEMENT

Carolyn Ashley is coming up on her 41st work anniversary at Port Houston in August 2022. She began her career as a secretary at Port Houston on August 12, 1981 shortly after moving to Houston. Her hard work and devotion to the company speaks for itself as she was promoted to World Trade Center Supervisor in 1986 where she served for five years.

Ashley has worn plenty of hats during her time at Port Houston. Some of her other titles include Real Estate Coordinator, Manager of Office Services, Employee Relations Manager, Training and Development Manager, Senior Manager of Learning and Organizational Development and Talent/Organizational Development Senior Business Partner.

After recognizing her true passion was the development of Port Houston employees in 2014, Ashley moved into the role of Manager of Organizational Training and Development. In November 2019 she was promoted to Director of Employee Development and Engagement where she currently serves.

“I had a one-year plan that worked out to be 40 one-year plans so far,” Ashley said. “Working at Port Houston has been challenging but rewarding. I wouldn’t want to have spent my career anywhere else.”

KENT STILLWELL – PORT POLICE OFFICER

Kent Stillwell celebrated 40 years at Port Houston in March 2022. Officer Stillwell started working at the Port in January of 1982, but his journey in Public Service began in 1979, when he first served as a Texas Commissioned Security Officer after graduating from the University of Houston-Downtown Law Enforcement Academy (Class # 72). When he joined Port Houston, Officer Stillwell earned several awards, including the Port Houston Police Department Life Saving Award, the Safe Driver Award and Officer of the Quarter. He played a key role in moving the department forward in using technology for Police and Dispatch services, when they received new computers to replace older surplus equipment.

Officer Stillwell retired in March 2022 and is enjoying using his time to practice hobbies like photography, astronomy, reading and music.

DOUG MIMS – SENIOR CAPTAIN OF THE M/V SAM HOUSTON

Doug Mims celebrated 35 years at Port Houston in May 2022. His career at Port Houston began in the Fire Department in 1987. He was promoted to Pilot on the M/V Sam Houston tour boat and has been a key leader on this team ever since. As Senior Captain of the Sam Houston crew, Doug leads his team in providing free tours to the public. The past few years have been unique with the boat tour closed during the pandemic, but Doug has continued to support the growth of his crew as they prepare to lead tours without him in the future.

Although Doug is retiring this year, he will be missed at the Sam Houston boat tour pavilion. In retirement, Doug plans to do a lot of surfing, building computers for gaming, watching zombie movies and spending time with family.

PATRICIA RAMSEY – PSEO PROGRAM MANAGER

Patricia Ramsey celebrated 18 years at Port Houston in May 2022. Trish started at Port Houston in 2004 as a secretary in the Planning & Environment Department but moved to PSEO division shortly thereafter. She has served as a “super admin” since joining the PSEO group, taking on increasing levels of responsibility over the years. Patricia has led the ISO 28000 (Supply Chain Security) Program from its inception at Port Houston and is still asked to speak globally on the topic. She is also certified as a PMP (Project Management Professional) and has used this expertise to assist several departments with project management. In 2020, Patricia was redesignated as PSEO Program Manager, overseeing all budgeting, projects, and contracts for the division.

Patricia retired in May 2022 and plans to build a house in Canada, which will serve as her summer home.

OTHER PORT HOUSTON RETIREES IN 2021 & 2022

• Donald W. Miller – 1st Class Electrician – 44 years
• Robert D. Waller – Foreman RTG Wharf Electrical – 43 years
• Kathleen M. Swift – Customer Billing Services Analyst – 41 years
• Randall K. Pugh – Tradesman II – 39 years
• Rudolph J. Lechuga – RTG Wharf Mechanic – 34 years
• Maria A. Lewis-Miller – Inventory Specialist – 32 years
• Douglas E. Johnson – 1st Class RTG Wharf Mechanic – 31 years
• Edward W. Fouts – RTG Wharf Mechanic – 29 years
• Charles B. McCary – Police Sergeant – 28 years
• Carol A. Neidert – Logistics Lead Yard Planner – 26 years
• Eric P. LeBeaux – Tradesman IV – 26 years
• Jeffrey B. Best – Tradesman IV – 26 years 
• Diana K. Robbins – Gate Operations Supervisor – 25 years
• Jerry L. Matheson – 1st Class RTG Wharf Mechanic – 25 years
• Kevin T. Keena – Equipment Shop Mechanic – 25 years
• Milton P. Mifflin – RTG Wharf Mechanic – 25 years
• Ricky C. Murray – Foreman RTG Wharf Electrical – 25 years

Although these are just some of the many port employee stories, the Port Houston team is grateful for all current and retired employees who have served diligently and evolved in their career with us. To learn more about careers at Port Houston, visit www.porthouston/careers-2/.

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More than half of the region’s maritime workers are age 50 or older and quickly approaching retirement. There is a growing need for talent in all areas of maritime and industry-related occupations, including transportation, logistics and supply chain management, environmental, security, emergency management and various positions with ocean-going carriers.

The post Building the Next Generation of Maritime Workers appeared first on Port Houston.

The global supply chain is in a time of evolution. With ships getting larger and cargo increasing, the constant focus on growth is undeniable. More equipment and upgrades to infrastructure will be necessary, but so is a properly trained workforce. Who will be the next generation of maritime workers supplying that manpower to sustain the supply chain? Whether truckers, equipment operators, logistics specialists, longshoremen or crane technicians, these are all key roles that keep operations running efficiently; and the industry needs more of them. A lot more.

Port Houston Helps Expand the Workforce

As a port operator and advocate for the Houston Ship Channel, Port Houston plays a special role in the nonstop dance to operate equipment, move cargo, make space available and process trucks coming through the gates. Port Houston is on the path of expansion, both with the Channel itself as well as with Port infrastructure. The Houston Ship Channel Expansion – Project 11 will widen the Channel from 530’ to 700’ and deepen some upstream segments.

Port Houston is also making enhancements to optimize its terminals and adding cranes and other infrastructure to handle seven million TEUs by 2040. These terminal enhancements alone will generate more than 32,000 additional jobs. “The limited availability of labor has led us through a path of discovery; analyzing better ways to improve operations and remove disparity. We are working diligently with our partners in labor and training to ensure that the port’s goal to increase capacity is met with the necessary labor to sustain that growth,” said Ryan Mariacher, director of container terminals at Port Houston.

Working with the ILA and WGMA

Port operations along with the International Longshoremen Association (ILA) and the West Gulf Maritime Association (WGMA) have recently developed opportunities to streamline the certification process for ship-to-shore crane operators and RTG operators, among other roles, through added trainers and investments in simulation equipment to better equip trainees in the program.

“Since revamping the RTG training program on September 1, 34 new RTG operators have been certified, increasing the pool by 20%.” said Mariacher. “We have done this not by cutting corners – everyone going through the program must still meet the thresholds and requirements to be certified – but by finding ways to streamline and utilize equipment to train individuals and leveraging our veteran operators to supplement the training program.”

West Gulf Maritime Association operates two crane simulators, one of which Port Houston invested in back in 2018 to improve training capabilities. The WGMA’s training arm supports a variety of certifications including safety, longshore skills, yard tractor, supervisory skills, and STS/RTG operation.

The ILA, the union of maritime workers in North America, supplies the necessary labor to move cargo and represents more than 65,000 longshoremen on the Atlantic and Gulf Coasts, Great Lakes, major U.S. rivers, Puerto Rico, and Eastern Canada. At Port Houston, consistent communication with the area hiring halls of Local 24, Local 28, and Local 1351 as well as the ILA District Office has created a strong bond that enables both organizations to work smarter and faster despite the challenges. More than 200 people are hired daily to work at both container terminals and additional workers are added as demand requires.

First Women to Complete the RTG Certification Program

The ILA is also reaching great milestones as they continue to recruit workers to complete ship-to-shore (STS) crane and RTG operator certification. Just this October, Samantha Piña became the first woman in the history of the ILA local 28 to be certified as an RTG operator.

“The program is rigorous. It requires nerves of steel, but most of all determination to complete it. Workers looking to move up the ranks must go through a vetting process and have accumulated hours of experience.” said Tim Harris, Executive Vice President of the ILA local 28.
Samantha Piña has been working in the ILA for seven years, and she waited three years to enroll in the program. “You need 2,000 hours of hands-on experience. I worked with heavy machinery, and on top loaded, heavy-lift, pencil, and empty yard jobs. I also had to complete a minimum of 250 hours of ‘on the seat’ training and take a written test to get to this point.”

More women have also enrolled and completed the program since, noting the impact of making a commitment to push forward. Chataria Biscoe has been working with the ILA local 28 for 17 years and originally came to the ILA with her father to work. After her father passed and the pandemic hit, she knew that she wanted more for her career. “I felt like everything finally fell into place once I started the RTG operator certification process. Although I was nervous and felt pressure at first, I was encouraged to keep going to pursue my dream,” she states. “Now I have a great sense of accomplishment and can be a role model for the next women.”

Tasha Williams also went through the certification process and felt overjoyed when she completed the rigorous test. She states, “I started as a truck driver eight years ago and didn’t think I would be where I am today. Putting in the long hours of work, ride-alongs, simulator trainings, and several weeks of monitored training has been worth it. Although this is a male-dominated field, I want to inspire the next generation of workers.”

The post Dreams Do Come True: First Women Graduates of RTG Certification Program appeared first on Port Houston.

Maersk’s rainbow container made its way around the world to Port Houston’s Barbours Cut Container Terminal. This colorful container has served as a symbol of equity, inclusion and diversity where all employees, partners, and customers feel welcomed and can be themselves without judgment or fear.

The container not only serves as a symbol for Maersk, but also the entire maritime industry. The maritime industry has historically been a predominantly male world, but the industry is seeing more women and minorities entering the maritime workforce. According to the Diversity Study Group in London, employers are embracing the benefits of DEI data to support decision-making and respond to the growing importance of DEI issues.

As an international port in the most diverse city in the U.S., Port Houston has a duty to encourage and stimulate diversity, equity and inclusion in the maritime industry. In May of 2021, Port Houston formalized its commitment by officially adopting a Diversity, Equity and Inclusion Position Statement. Additionally, DEI was formally established as a key priority for Port Houston with the adoption of the 2020 Strategic Plan providing direction for the entire organization.

Tom Heidt, Port Houston Chief Operating Officer, states that from his perspective, diversity can develop naturally as you strive for inclusion. He is challenging himself to intentionally bring more and different perspectives to the table, and he reminded everyone that we can all ask if we want to be included in something.

One of Port Houston’s strategic goals is to become “the best place to work.” Creating the right environment is a must to attract the specialized talent required by our multifaceted operations. A workplace culture that supports the success, psychological safety and professional confidence of every individual is the ultimate goal.

Kerrick Henny, Port Houston's Chief Government & Public Relations Officer, states that as a black man growing up two miles from the port, he recognizes that fostering a diverse and inclusive workplace is not only morally right but also great for our business. A culture of DEI means every employee is supported, accepted, respected and safe at work, which leads to greater morale and results.

Port Houston has a tremendous opportunity to be an agent of positive change in our region and beyond, and we are grabbing that opportunity.

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Caption: Jennifer Williams-Alcia

Jennifer Williams-Alcia’s career path at Port Houston has blossomed since she started working as an intern at the port in 2015. Today, she is a full-time employee – a mechanic, and also an ambassador, on the Port’s popular Sam Houston Boat Tour.

While the New York native had always wanted to be a veterinarian, that changed after she saw an advertisement for maritime education and became interested in being a merchant mariner. “The more I read on mariners, the more I learned about the industry,” she said. That led to her eventually applying to maritime programs, getting accepted to San Jacinto College and moving to Texas. She graduated from San Jacinto College’s Maritime Transportation Program in 2016 and began working at Port Houston full-time soon after that. Since those early days, she had her eyes set on a career in the maritime industry.

“Since working for Port Houston, my career has skyrocketed,” said Williams-Alcia. “Within a short amount of time, I was given the opportunity to advance from a deckhand to a mechanic, and I am on track to getting my captain’s license.”

The training to obtain her 500-ton Captain’s license requires rigorous testing as well as fulfilling numerous sea hours. Since the Sam Houston Boat Tour is itself an educational operation, Williams-Alcia had a uniquely holistic perspective on the importance of maritime education when she was asked to participate in the “Roundtable for Infrastructure” with U.S. Speaker of the House Nancy Pelosi and U.S. Representatives Sylvia Garcia and Sheila Jackson Lee. She was invited to participate in the roundtable by San Jacinto College Chancellor Brenda Hellyer and Professor Amy Arrowood to share her perspective as a maritime student and professional.

“Being able to participate on the infrastructure roundtable with the highly-respected public officials was a great honor,” said Williams-Alcia.  “I felt incredibly grateful to have been included in such an important discussion. I was in awe to see how different organizations can work together to help each other and benefit the industry,” she noted.

Even though the Sam Houston Boat Tour is temporarily closed due to COVID-19, Port Houston has a virtual tour video that you can watch here: https://www.youtube.com/watch?v=FE_RHOBnnGE. This video shows waterway activity during normal tour operations.

The post From Port Houston Intern to Sam Houston Boat Mechanic: Jennifer Williams-Alcia Spotlight appeared first on Port Houston.

Caption: Port Houston 2019 Apprentices

Port Houston partnered with TransPORTS, the U.S. Department of Labor, and San Jacinto College in 2018 to revive its Apprenticeship Program. The organizations worked collaboratively to create curriculum to enable apprentices to develop the necessary skills to become certified mechanics or journeyman electricians upon completion.

The seven-year apprenticeship program combines on-the-job training with academic instruction, which allows the student to put their academic skills to practical use almost immediately. The program includes three years of classroom training and seven years of on-the-job training. For the first three years, classes and the training are administered concurrently.

When the program launched, it was only available to internal port employees. The program was expanded this year to partner with local high school STEM and maritime programs to further develop community engagement. Additionally, five new apprentices were added, three of which are recent graduates from Deer Park and LaPorte High Schools.

“Apprenticeships are a high-quality career pathway where employers can develop and prepare their future workforce, and individuals can obtain paid work experience, classroom instruction; and a portable, nationally-recognized credential,” said Port Houston Training and Development Manager Carolyn Ashley. “Port Houston recognizes the long-term value of apprenticeships as a workforce retention and development tool.”

The Apprenticeship Program will assist Port Houston in meeting future needs for well-trained, qualified  workers. In a market where unemployment is at an all-time low and the demand for skilled qualified workers is only getting more competitive, Port Houston had to find a way to maintain their success. The program is an investment in the port and its employees, said Port Houston Human Resources Manager Josh Northcutt.

“We are utilizing equipment that is not native to our region and we need skilled employees who can maintain and repair that equipment,” said Northcutt. “The employees who are capable and skilled in this respect are mostly located in Georgia, Virginia and California – recruiting and relocating employees outside of Texas is not cost-effective, so we had to find a way to home grow our own employees.”

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Port Houston’s maritime education program has gained momentum in recent years, providing professional opportunities for students in local school districts.

The program’s focus is to encourage area students to pursue career opportunities in the maritime, transportation or affiliated fields, including: logistics, freight, security and environmental affairs.

The port recently sponsored five maritime education graduation dinners for students in the region, highlighting program completion for this academic year. The schools included: Jack Yates Magnet High School, Stephen F. Austin High School, Galena Park High School, LaPorte High School and Pasadena Dr. Kirk Lewis Career and Technical High School.

“Part of the Port of Houston Partners in Maritime Education’s mission is to support our students in their continued advancement into the maritime industry,” said Gilda Ramirez, senior director for small business and education outreach for Port Houston. “One way of supporting them is to provide opportunities that will benefit their post-secondary education.”

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